The server said hello and then took a bit to come back. I guess it threw me off that he was walking around with a toothpick hanging out of his mouth. He would wipe a table and attach it to a belt loop. He never rinsed or changed it out the whole time we were there. Of course I noticed the guy that bussed the table had the grubbiest bar towel, I was cringing. We were greated by a very nice gentleman, very attentive, asked for seating preference, not busy when we got there, very cordial and announced server would be right by. It's a shame, stop by if you're passing through perhaps but I wouldn't go out of my way to return to this Hard Rock again.Īfter 2 other not so great visits, we thought we would give Hard Rock another go. Even though it was 2pm and the restaurant was a 3rd full. Overall the staff didn't seem to have any enthusiasm about serving us. We had the spicy shrimp for starters and then the local legendary (Lobster Roll - Same as Boston Hard Rock) which were both delicious. Our food arrived, and the server placed the food down and walked away before I could ask for sauces as we had none on our table. I said it wasn't a major issue as the one they, brought I also liked. When the cocktails arrived, one of them was wrong. this seemed bazaar, as we needed to be ID for entry regardless. Once seated we had to show our passports again when the waitress took our drink orders. Upon entry we were turned away by staff due to not having passports for ID (British Driving Licence were not accepted, something that no other place has required.) We collected our passports and returned with them.

or one of its affiliates.I visited over 30 Hard Rocks over the USA & Europe, and I must admit it is rare to be disappointed - alas on this occasion Foxwoods didn't deliver.

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